“I was the recently at a mediation where Bruce Bourne acted as Mediator. Bruce presented a calm face in a difficult matter whilst offering pragmatic empathy to my client’s position. He worked hard to build a rapport with my clients and gain their understanding. Settlement was aided by Bruce’s hands-on approach throughout the Mediation. Bruce stayed solutions focused despite the many hurdles that were presented. I look forward to working with him again.”
Just a note to say thanks for yesterday, brilliant how quickly it all happened – I really think I will have to revolutionise mediation in NZ to these much shorter sessions by inviting you down under when I go back home to do some training – convince people it really can happen much quicker.
“Bruce’s skill as a mediator was a major factor in reaching a settlement agreeable to both parties. He was commercial, astute, responsive and encouraged the parties to ‘think outside the box’ which enabled a speedy resolution. I look forward to using Bruce as a mediator again in the future and would recommend him to others.”
“The Mediator; Bruce Bourne made the agreement between the parties possible. He was excellent and I would like for my positive feedback to be passed on to him”
Thanks for all your hard work yesterday in resolving this long running matter. Your efficiency in moving it swiftly forward and wrapping it all up in the three hours was a joy to behold.
Mr Bourne clearly understood both parties’ positions and worked well to manage both sides of the mediation and the varied personalities involved. His assistance was greatly appreciated and it is clear that without his facilitation the parties would not have been able to reach an agreement. Please pass on our sincere thanks.
Thanks for your email and for yet another useful lesson on how to speed a mediation up! I am grateful for your help and my clients were delighted with the outcome.
Bruce was very good indeed. I would definitely use him again.
The level of skill and expertise demonstrated was of a high level. A friendly and approachable manner helped considerably in achieving desired outcomes and the ability to maintain interest in the process for all parties was a key element
Mr Bourne was very likeable, well prepared, and in full control of the mediation and the personalities involved. He created an environment where my clients were able to make a decision, in their own time, to settle. A good result!
“Bruce had a great way of making us feel comfortable and at ease, we can thoroughly recommend him.”
Authoritative, personable and very effective
“Bruce did a very good job indeed but unfortunately was not helped by opponents who chose to proceed unrepresented and then decided they needed legal advice!”
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